Chat Support messages and emails not coming through

Incident Report for Cuvva

Resolved

This incident has been resolved.

Posted Oct 31, 2024 - 17:53 GMT

Update

We are continuing to monitor for any further issues.

Posted Oct 31, 2024 - 16:45 GMT

Monitoring

We are starting to see some chats and emails come through.

Posted Oct 31, 2024 - 16:40 GMT

Investigating

We are currently investigating this issue.

Posted Oct 31, 2024 - 16:30 GMT

This incident affected: 💬 In-app customer support.