All Systems Operational

About This Site

This is our status page, where you can get updates on how our systems are doing. If thereโ€™s any issues with our service, weโ€™ll post a note here.

But as always, if youโ€™re having issues with Cuvva, let us know at support@cuvva.com. ๐Ÿ’ฌ

๐Ÿ“ฑ Cuvva App Operational
๐Ÿ’ฌ In-app customer support ? Operational
๐Ÿ’ณ Card Payments ? Operational
๐ŸŽซ Driving licence checks ? Operational
๐Ÿš— Vehicle lookups ? Operational
๐Ÿš™ Driving safety Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 30, 2021
Resolved - We've fixed the earlier issue, and we're sorry for any hassle caused during the brief down-time.
Jul 30, 13:47 BST
Update - Good news! It looks like everything is back up and running, but we're keeping an eye to make sure.

You should now be able to get a new quote from the app.

Weโ€™re sorry for any hassle this might have caused. ๐Ÿ˜Š
Jul 30, 13:26 BST
Investigating - We're seeing some issues with one of our systems so you may not be able to get a quote. ๐Ÿ˜ž

Our engineers are looking into this, and should have it fixed soon ๐Ÿ› ๏ธ
Jul 30, 13:25 BST
Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Resolved - We've re-enabled selling new Subscriptions in the app - thanks for your patience ๐Ÿ™Œ
Jul 26, 15:30 BST
Update - We're continuing to work on this and really appreciate your patience ๐Ÿ™

We'll update again when we've hit unpause on new Subscriptions.
Jul 26, 15:04 BST
Identified - Weโ€™re seeing some issues with our system that sends policy documents when purchasing a subscription. So we've paused selling new policies momentarily until we're able to get this one live again. โœ‹

We'll keep you updated as soon as anything changes. We're sorry for any hassle with this!
Jul 26, 13:23 BST
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Resolved - This incident has been resolved.
Jul 20, 10:47 BST
Monitoring - Good news! It looks like everything is back up and running, but we're keeping an eye to make sure.

You should now be able to get a new quote from the app.

Weโ€™re sorry for any hassle this might have caused. ๐Ÿ˜Š
Jul 20, 10:46 BST
Identified - Our engineers have identified the issue, and are working on a fix for the issue.

Once we know more, we'll keep you updated ๐Ÿ‘
Jul 20, 10:42 BST
Investigating - Weโ€™re seeing some issues with our payments system. We understand this is affecting customers buying policies.

We're looking into this and we'll update as soon as we have more information.๐Ÿ‘‚
Jul 20, 10:38 BST
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.