In-app support is down ⚠️
Resolved·Partial outage

It looks like we're all sorted.

Sorry for any hassle with this!

Mon, Oct 4, 2021, 01:59 PM
(3 years ago)
·
Affected components
💬 In-app customer support
Updates

Resolved

It looks like we're all sorted.

Sorry for any hassle with this!

Mon, Oct 4, 2021, 01:59 PM

Monitoring

Intercom has fixed the problem, and our in-app chat should be back.

We're monitoring to make sure everything is okay 👍

Mon, Oct 4, 2021, 01:46 PM(12 minutes earlier)

Identified

Intercom have identified the issue, and they're investigating. We'll update once we know more 👍

Mon, Oct 4, 2021, 01:06 PM(40 minutes earlier)

Investigating

We are continuing to investigate this issue.

Mon, Oct 4, 2021, 01:01 PM

Investigating

We're currently experiencing issues with Intercom our chat provider, and we're looking into it.

This isn't something we can control directly but we're waiting on Intercom to find out more. 👂

Mon, Oct 4, 2021, 12:56 PM