Some payments might fail ⚠️

Incident Report for Cuvva

Resolved

This incident has been resolved.

Posted Jul 20, 2021 - 10:47 BST

Monitoring

Good news! It looks like everything is back up and running, but we're keeping an eye to make sure.

You should now be able to get a new quote from the app.

We’re sorry for any hassle this might have caused. 😊

Posted Jul 20, 2021 - 10:46 BST

Identified

Our engineers have identified the issue, and are working on a fix for the issue.

Once we know more, we'll keep you updated 👍

Posted Jul 20, 2021 - 10:42 BST

Investigating

We’re seeing some issues with our payments system. We understand this is affecting customers buying policies.

We're looking into this and we'll update as soon as we have more information.👂

Posted Jul 20, 2021 - 10:38 BST

This incident affected: 📱 Cuvva App and 💳 Card Payments.