In-app support is down

Incident Report for Cuvva

Resolved

It looks like everything is working fully again, and we're keeping an eye on things if this changes 👀

Posted Apr 23, 2020 - 15:27 BST

Monitoring

We're back up and running 💬

Sorry for any hassle caused by the brief downtime 😖

Posted Apr 23, 2020 - 15:21 BST

Identified

Intercom have identified the issue, with their web application and messenger both paused for emergency maintenance 🛠️

We'll keep you updated when this changes.

Posted Apr 23, 2020 - 15:02 BST

Investigating

We're seeing issues with Intercom (our in-app chat) and we're looking into it.

While we're waiting on Intercom to find out more, you might not be able to contact us. 😞

Posted Apr 23, 2020 - 14:56 BST

This incident affected: 💬 In-app customer support.