In-app customer support isn't available right now
Resolved·Full outage

It looks like we're back in business

Tue, Nov 12, 2019, 03:11 PM
(5 years ago)
·
Affected components
💬 In-app customer support
Updates

Resolved

It looks like we're back in business

Tue, Nov 12, 2019, 03:11 PM

Monitoring

Intercom has fixed the problem, and our in-app chat should be back. We're monitoring to make sure everything is okay.

Tue, Nov 12, 2019, 03:00 PM(11 minutes earlier)

Investigating

We're currently experiencing issues with our 3rd party chat provider and we're looking into it. This isn't something we can control directly but we're waiting on Intercom to find out more.

Tue, Nov 12, 2019, 02:55 PM