In-app support is down ⚠️

Incident Report for Cuvva

Resolved

It looks like we're all sorted.

Sorry for any hassle with this!

Posted Mar 20, 2023 - 09:40 GMT

Monitoring

Intercom has fixed the problem, and our in-app chat should be back.

We're monitoring to make sure everything is okay 👍

Posted Mar 20, 2023 - 09:31 GMT

Identified

Intercom have identified the issue, and they're investigating. We'll update once we know more 👍

Posted Mar 20, 2023 - 09:24 GMT

Investigating

We're currently experiencing issues with Intercom our chat provider, and we're looking into it.

This isn't something we can control directly but we're waiting on Intercom to find out more. 👂

Posted Mar 20, 2023 - 09:23 GMT

This incident affected: 💬 In-app customer support.