In-app support is down ⛔️

Incident Report for Cuvva

Resolved

It looks like we're all sorted. 🎉

Sorry for any hassle with this!

Posted May 25, 2021 - 11:26 BST

Monitoring

Intercom has fixed the problem, and our in-app chat should be back.

We're monitoring to make sure everything is okay 👍

Posted May 25, 2021 - 11:03 BST

Update

We're waiting for an update from Intercom, and we'll update when we have one 😊

Posted May 25, 2021 - 10:54 BST

Identified

Intercom have identified the issue, and they're investigating. We'll update once we know more 👍

Posted May 25, 2021 - 10:44 BST

Update

We're seeing intermittent issues, so we're keeping an eye on things!

Posted May 25, 2021 - 10:37 BST

Investigating

We're currently seeing issues with Intercom our chat provider, and we're looking into it.

This isn't something we can control directly but we're waiting on Intercom to find out more. 👂

Posted May 25, 2021 - 10:35 BST

This incident affected: 💬 In-app customer support.