In-app support is down ⛔️
ResolvedΒ·Full outage

It looks like we're all sorted. πŸŽ‰

Sorry for any hassle with this!

Tue, May 25, 2021, 10:26β€―AM
(4 years ago)
Β·
Affected components
πŸ’¬ In-app customer support
Updates

Resolved

It looks like we're all sorted. πŸŽ‰

Sorry for any hassle with this!

Tue, May 25, 2021, 10:26β€―AM

Monitoring

Intercom has fixed the problem, and our in-app chat should be back.

We're monitoring to make sure everything is okay πŸ‘

Tue, May 25, 2021, 10:03β€―AM(22 minutes earlier)

Identified

We're waiting for an update from Intercom, and we'll update when we have one 😊

Tue, May 25, 2021, 09:54β€―AM

Identified

Intercom have identified the issue, and they're investigating. We'll update once we know more πŸ‘

Tue, May 25, 2021, 09:44β€―AM

Investigating

We're seeing intermittent issues, so we're keeping an eye on things!

Tue, May 25, 2021, 09:37β€―AM

Investigating

We're currently seeing issues with Intercom our chat provider, and we're looking into it.

This isn't something we can control directly but we're waiting on Intercom to find out more. πŸ‘‚

Tue, May 25, 2021, 09:35β€―AM