Support/chat working intermittently

Incident Report for Cuvva

Resolved

Support availability is back to normal. Currently responding in under 1 minute on average.

Posted Sep 14, 2017 - 11:10 BST

Monitoring

Intercom appears to be stable now. Continuing to monitor.

Posted Sep 14, 2017 - 10:50 BST

Identified

Our in-app support system is having intermittent issues. Emailing support@cuvva.com still works!

Posted Sep 14, 2017 - 10:46 BST