Affected components
💬 In-app customer support
Updates
Resolved
It looks like we're all sorted 🎉
Sorry for any hassle with this!
Thu, Dec 10, 2020, 12:28 PM
Monitoring
Intercom has fixed the problem, and our in-app chat should be back.
We're monitoring to make sure everything is okay 👍
Thu, Dec 10, 2020, 12:17 PM(11 minutes earlier)
Identified
We are continuing to work on a fix for this issue.
Thu, Dec 10, 2020, 12:15 PM
Identified
Intercom have identified the issue, and they're investigating. We'll update once we know more 👍
Thu, Dec 10, 2020, 12:12 PM
Investigating
We're seeing issues with Intercom our chat provider, and we're looking into it.
This isn't something we can control directly but we're waiting on Intercom to find out more. 👂
Thu, Dec 10, 2020, 11:59 AM(13 minutes earlier)